Enthusiastic Support

As a firm that delivers Software as a Service, we realize that customer support and resulting satisfaction is the most critical area that can have a direct impact our success. As such our focus is always on ensuring our customers use the software – and derive value out of it. We are conscious of the fact that our customers can always switch over to a better product and service and it is our constant endeavour to keep our offering competitive. 

 

Multiple processes measure the customer satisfaction and delight at various levels with in our customer's organization. It is measured at all levels, right from the end users such as students and parents, to the top management. Regular updates in the form of weekly reports and newsletters to stakeholders ensure that they are aware of the incredible work happening behind the scenes and the exciting new features that are being added to the product.

 

The goal of our support team: “Turn every customer into a sales person

 

Latest News & Events

onEdu at VJIM
Thursday, 02 March 2017

We are privileged to have VJIM as one of our partners. VJIM has signed up to use onEdu. Established in 1991 and one of the top ranked PGDM...
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St. Francis College for Women
Saturday, 05 November 2016
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The top ranked autonomous degree college in Hyderabad is the latest to sign up to use onEdu for managing its campus and student records....
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PSGIM Coimbatore signs up
Monday, 11 July 2016
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PSG Institute of Management, one of the top ranked B-Schools of the country, has signed up to use onEdu. Located in Coimbatore, PSGIM is part of...
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iOS app onEdu myCampus in AppStore
Saturday, 09 July 2016
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onEdu myCampus app is now available for iPhone and iPad users. Students, Parents and Facutly can now download the app and as register their phones...
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Geethanjali College of Pharmacy
Wednesday, 22 June 2016

Established in 2007, the college offers Bachelors, Masters and Professional Doctor degree programs in Pharmacy. A sought after college for...
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